Shipping policy
At Desiluxe, we take care to ensure your order is packed securely and reaches you safely. Here’s everything you need to know about our shipping and delivery.
Free Shipping Across India
- Desiluxe offers complimentary shipping on all orders across India.
- There are no additional shipping charges.
- There is no minimum order value required for free delivery.
- Cash on Delivery (COD) is available at no additional charge on eligible orders and serviceable locations.
Order Processing & Dispatch
- Once your order is successfully placed, our team begins processing it for dispatch.
- Orders are processed during regular business days.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Orders may require additional processing time during high-volume periods, festive seasons, promotional campaigns, or due to product availability.
- Once your order has been dispatched, tracking details will be shared wherever available.
Delivery Timeline
- Orders are generally delivered within approximately 4–9 business days.
- Delivery time depends on your location and the courier network.
- Delivery timelines may vary for remote locations, public holidays, adverse weather, or other circumstances beyond our control.
- The stated timeline is an estimated delivery timeframe and is not a guaranteed delivery date.
Order Tracking & Delivery
- Tracking details will be shared through the contact information provided at the time of purchase, wherever tracking is available.
- Please ensure your name, mobile number, complete delivery address, and PIN code are entered correctly at checkout.
- Our courier partners may contact you or require an OTP or other verification to complete the delivery.
- If you are unavailable at the time of delivery, the courier partner may make another delivery attempt according to their standard procedures.
- For any questions regarding your order or delivery, please contact us at Info@desiluxe.co.in .