At DESI LUXE – Traditional Feel and Touch, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via payment gateways)
Non-Personal Information
- Browser type
- Device information
- IP address
- Website usage data
This information helps us improve your experience and provide better service.
2. How We Use Your Information
DESI LUXE uses your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and notifications
- Improve our website and services
- Respond to your inquiries
- Send promotional emails (only if you opt-in)
We do not sell, rent, or trade your personal information to third parties.
3. Payment Security
All payments are processed through secure and trusted payment gateways. DESI LUXE does not store your credit card or debit card details on our servers.
4. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website functionality. You can disable cookies through your browser settings if you prefer.
5. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Third-Party Services
We may use trusted third-party services such as payment processors and shipping partners to complete your order. These providers only access the information necessary to perform their services.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of incorrect information
- Request deletion of your personal data
- Opt-out of marketing communications
To make such requests, please contact us.
8. Changes to This Policy
DESI LUXE reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.